As the Practice Manager at Thoughtful Wellness, I work closely with our Practice Owner to support practice-wide initiatives, billing processes, and insurance coordination. Much of my work happens behind the scenes, where I focus on streamlining office systems and procedures to better support both our therapists and the clients we serve. I also assist new clients with scheduling intake appointments and guiding them through our paperwork and onboarding process to help make getting started as smooth and accessible as possible.
In my role, I strive to be a strong advocate for every individual in our community seeking mental health support. I often serve as a bridge between clients and clinicians, helping navigate questions, remove barriers to care, and offering support along the way. If you’re unsure who to reach out to, I’m always happy to help point you in the right direction. Whether you’re just getting started with us or have questions along the way, my goal is to make the process feel clear, welcoming, and supportive. I can be reached at lnedrow@thoughtfulwellness.com or 717-721-1752.